5 Qualities Necessary To Become A Small Business Virtual Assistant
The Ever Growing Need for Assistants
Over the last decade or so, the work landscape has changed dramatically. Today, technology is so ingrained in our lives that the typical office worker has now gone virtual. Why? There has been a marked increase in the number of new small businesses as more and more people try their hands at entrepreneurship. This has lead to the need for management proficiencies that can streamline work processes. This is where a small business virtual assistant comes in handy.
What Is a VA Anyways?
We aren’t talking about digital assistants such as Siri or Alexa. A virtual assistant position covers a range of specialties, ranging from management and administrative skills to creative services.
As a virtual assistant or VA, you can polish up on those skills and they can serve you well in your chosen career path. It is a great way to start in business since it draws from abilities you may have already learned from past job experiences and college. In other words, if there is a need, there is a way for a VA to earn well.
If you can streamline operations for a small business while working remotely, you have the potential to be a great virtual assistant. Think about it. Running a business (irrespective of size) is a full-time job as it is. If you were an entrepreneur, would you have time to book travel tickets, respond to each and every email you receive or do any small task?
No, right? As a manager, developing operations and project management will take up most of your time. But you need someone to take care of those tasks or your business will come to a standstill. A virtual assistant fills in those gaps and ensures that does not happen. That is how critical your role will be as a small business virtual assistant.
5 Must-Have Qualities Successful Assistants Have
According to a study, 44% of managers feel overwhelmed at work. This is a common issue for small business owners who cannot afford extra help.
Since most business tasks are based on the cloud now, they can be taken care of remotely. However, that does not mean that you can ignore basic soft skills. After all, just because they cannot interact with you face to face doesn’t mean you can be unprofessional in your conduct. Here are some requirements that a successful VA service searches for in candidates:
1. Good Intrapersonal Skills
Not to be confused with interpersonal skills, intrapersonal skills refer to communication skills that can help you in almost any situation. In other words, it has to do with how well you manage your emotional state. People who cannot control their mood are difficult to deal with, after all.
As a small business virtual assistant, you need to be as cool-headed and professional in your conduct as you would be if you work onsite. At times, you may also have to work with team members. If your moods dictate your work ethic, you may end up losing credibility with clients and co-workers. As a VA with good intrapersonal skills, you will be susceptible to learning experiences that can develop your core skill set.
To err is human. However, not every client is going to forgive you for costly mistakes. While you will probably make errors in the beginning, you have to make sure they aren’t repeated. That will happen if you don’t learn from your mistakes or refuse to learn new skills.
We aren’t talking about just simple spelling mistakes here. If for instance, you uploaded a social media post with information that is weeks old, your client will look foolish and out of date to target audiences. If that happens, you just failed at your job. No one likes to share old content and that can be really bad for a page’s rank. So, if you need to be supervised constantly as a small business virtual assistant, you need to work on your accuracy.
No matter how qualified you are, you will lose clients if they cannot rely on you. As a VA you have to work well enough to assure them that they can go about their work without worrying about a job they paid you for. Basically, you have to work without bothering them or asking them for reminders.
Remember, your job is to make their life easier, not the other way round. If they have to stop constantly to check up on you, pretty soon you won’t have clients left to work with.
Integrity and honesty are essential when it comes to intellectual properties. If you decide to reduce your workload by plagiarizing content, you will cost your clients. Not only do they stand to lose followers, but their business will also lose integrity.
Similarly, if you fail to maintain a deadline and fail to inform your clients, you can actually ruin them. If you commit to a Friday deadline for instance only to deliver work by Saturday, you just lost them money. Of course, that is not to say that you will be able to meet every deadline request. If a delay is unavoidable, you have to tell them immediately. If you can meet a deadline, make sure to get things done a day early. That will give you the wiggle room to take care of last minute issues.
A professional VA is the go-to VA for information and work. You don’t have to have all of the skills, but you should fill in the gaps by being resourceful. This means that you have to have a system in place that allows you to do that.
This can be anything such as having a contact on call in the client’s company who can give you the information you need. It can even be as simple as documenting basic info that you already received. Either way, you will be ready to take care of challenges as and when they crop up. Plus, this will also ensure that you are ready with answers to basic questions a client may ask.
If you are in search of small business virtual assistants who have all of these requirements, contact A2Z Virtual Assistant Services. We are based in Austin, Texas and we can promise you the peace of mind that you crave. Get your very own personal assistant to schedule meetings, blog in your name, book travel tickets, answer emails etc. You can reach us anytime by dialing 877-219-0751.